HIPAA Privacy Policy - Protecting Your Telehealth Data

Simple Consult

HIPAA Notice of Privacy Practices

Simple Consult LLC is committed to protecting your privacy and safeguarding your health information, as required by the Health Insurance Portability and Accountability Act (HIPAA).

Your HIPAA Privacy Rights

You have the right to:
– Request a copy of your medical record
– Request corrections or updates to your record
– Ask us to contact you in a specific way (e.g., only by text or email)
– Request that we limit what we use or share
– Receive a list of those we’ve shared your info with
– File a complaint without fear of retaliation

How We Use & Share Your Health Information

We may use your information:
– To provide you with medical care (treatment)
– To improve our services (healthcare operations)
– To process payments
– As required by law (e.g., public health reporting, legal matters)

We do not sell or share your information for marketing without your written permission.

Our HIPAA Compliance Responsibilities

– We are legally required to protect your health information
– We will notify you in the event of a data breach
– We will follow the terms of this Notice unless it is updated

Questions or Complaints About Your Privacy

Contact our Privacy Officer: Diana Da Silva

Email: contact@simple-consult.com
Phone: (407) 536-9751

Mailing Address: 8 The Green Suite B. Dover, DE 19901

If you feel the need to, you may also file a complaint with the U.S. Department of Health and Human Services:
https://www.hhs.gov/ocr/privacy/hipaa/complaints

Updates to Our HIPAA Notice

We may update this Notice at any time. The latest version will always be available on our website and sent upon request.

FAQs

1. How does Simple Consult protect my medical information?

All your health information is stored securely and handled according to HIPAA privacy standards to keep it safe and confidential.

2. Can I request a copy of my health records?

Yes, you can request a copy of your medical records by contacting our support or privacy team.

3. How do I correct errors in my medical record?

You can request corrections by submitting a form or contacting our privacy officer, who will review and update your records if needed.

4. Can I limit how my information is shared?

Yes, you can request restrictions on how your health information is shared, and we will comply as allowed by law.

5. How can I file a privacy complaint?

You can file a privacy complaint by contacting Simple Consult’s privacy officer via email or our support form.

6. Is my telehealth visit confidential?

Yes, all telehealth visits are secure, encrypted, and fully compliant with HIPAA to ensure your privacy.